Online Support entitles a customer to the following:

• Support entitles the customer to a year of software updates covering the entire product range
• Support entitles customers for cheaper upgrades for major products.
• Support gives the customer access to the RealFlex Online Customer Support system through the www.realflex.com website.
• Support allows customers to download the latest versions of software.
• Support allows a customer to create, track and manage their own requests. Customer can follow progress of requests in real-time and also have historical record of progress.
• Support enables a customer to personalize their account to insure the database is up to date at all times.
• Support gives the customer access to the RealFlex online knowledge base. This allows the customer to view FAQ's & commonly solved problems. It lists the latest versions of all products to ensure customers under support are up to date, and has release notes showing what's changed between each version.
• Support allows customers access to the online support system 24 hours a day, 365 days a year, at the time is suitable the customer
  

To receive more information and a personal call from one of our sales managers to discuss RealFlex products and the Online Support System service, please send us an e-mail to sales@realflex.com with your contact information.